What a pleasant experience! This was our 2nd hot tub, so we knew some things we wanted. Talked to Chris for about 5 minutes and he showed us the perfect hot tub. We were a little undecided between 2 – one was quite a bit more expensive, but Chris didn’t try to push us to that one, I think he felt the one we went with suited us best and he was correct. Also, the price he gives you is what you pay! Includes everything you need, steps chemicals for about 6 months, cover lift, delivery, setup, and haul off of the old one! Went to 3 other places and every time they started throwing extra charges for everything – even steps and chemicals to get it started! If you want a hot tub, go see Chris!!!